Privacy Policy
Last updated: September 26, 2026
Tocal IT Works ("Tocal", "we", "us") operates tocalworks.com. This policy explains what information we collect when you use this website, why we collect it, and how we handle it. It applies to this website only — not to work we build for clients on their own domains.
1. Information We Collect
We collect information directly from you, and a small amount automatically:
- Contact and project details — when you fill in our contact form or book a call, we collect your name, email address, phone number, and whatever you tell us about your project, so we can respond to your enquiry.
- Scheduling details — if you book a call through our Calendly link, Calendly collects your name, email and the time you selected, under Calendly's own privacy policy.
- Basic technical data — standard server logs (such as browser type, pages visited and approximate location from IP address) that our hosting provider (Vercel) collects for security and performance, not for tracking individuals.
We do not use advertising trackers, analytics cookies, or sell visitor data of any kind. We do not run Google Analytics, Meta Pixel, or similar tracking scripts on this site.
2. How We Use Your Information
- To reply to your enquiry and discuss your project.
- To schedule and prepare for a booked call.
- To send you a proposal, quote or follow-up related to work you asked about.
- To meet legal, accounting or security obligations where required.
We never use your contact details for unrelated marketing without your consent, and we never sell or rent your information to third parties.
3. Data Retention
We keep enquiry and project details for as long as needed to respond to you, deliver any engaged work, and meet reasonable business and legal record-keeping needs — typically no longer than a few years after our last contact, unless you ask us to delete it sooner or the law requires us to keep it longer.
4. Your Rights
You can ask us at any time to tell you what information we hold about you, correct it, or delete it. Email sales@tocalworks.com and we'll action your request within a reasonable time.
5. Security
We take reasonable technical and organisational measures to protect the information you share with us. No method of transmission or storage is 100% secure, so we can't guarantee absolute security, but we don't store sensitive data like payment card details on our own systems.
6. Children's Privacy
This website is intended for businesses and business owners. We do not knowingly collect information from anyone under 18.
7. Changes To This Policy
We may update this policy occasionally to reflect changes to our practices or for legal reasons. The "Last updated" date at the top will always reflect the latest version.
8. Contact Us
Questions about this policy or your data? Reach us at sales@tocalworks.com or through our contact page.
